Problem with my Sky HD box

[Furmedge]

I've never had any problems with my HD box, however Sky called on Wednesday and said that they needed to replace the box due to a recall. They offered 3 months free HD and came to replace it this morning.

 

Everything was fine until this afternoon when the screen started to freeze and then go snowy before going black. I turned the box off from the plug for an hour or so and went out. When I switched it back on it seemed to solve the problem but it's starting again tonight. The only thing that's working at the minute is if I put the TV on standby and turn it straight back on again and it's working as normal.

 

I have a Samsung LCD which I've heard may have a few issues working in conjunction with the box, however I've never had any problems with the previous standard and HD boxes used on there.

 

Any ideas before I sit on the phone to Sky for an age trying to keep my cool?

[Baldi]

This might be the problem

 

BBC - Newsbeat - Technology - Sky to replace 90,000 HD boxes

[Furmedge]

This might be the problem

 

BBC - Newsbeat - Technology - Sky to replace 90,000 HD boxes

 

Yeah I think that's why they've replaced the one I had as it was one of those model numbers, but the box they've replaced it with is a brand new one, so I have no idea what's causing the screen to go snowy.

[Lisa]

Sky also replaced my Pace box last Thursday with a Thomson box. This kept turning itself off every 5 minutes and was obviously faulty. I had it replaced on Saturday with a new box, which is working fine (fingers crossed).

Reading several forums, then Sky are replacing the Pace boxes with crappy refurbs, so you are not even getting a new box.

The engineer said that he refuses to fit the Thomson boxes. So if you do get another box, check that you are not getting this make.

[Furmedge]

Cheers Lisa. Sky really are a fucking pain in the arse.