my computer is a fucking twat

[Jari37]

right. one or two of the techies on here were kind enough to help me with some computer issues a while ago, and like a leech that doesn't know when to stop sucking, here I am again to ask for help.

 

strangely enough, it's actually a problem that only TLW can solve, for reasons that will become clear over the next few sentences. basically, I've got some weird virus or something that intermittently blocks my internet use. sometimes it's ok, sometimes it's not, and sometimes it's ok and then it's not and then it's ok and then it's not. when it spazzes out, I just get this message that there's a 'problem loading page...firefox can't find the server'. at which point I disconnect, then reconnect, and it works for a bit. then it stops again.

 

and the weird thing is, throughout all this, whenever I can't get any other site at all, guess which is the only site I can look at? yes! The Liverpool Way.

 

SO, I would normally post this on one of the geek forums & ask them nicely to sort me out (which I've discovered works quite well normally), but being as how I can't even get onto those sites, I thought I'd try asking people on here.

 

I've run AVG, spybot & trend micro anti-spyware & all they find is tracking cookies.

 

any helpful suggestions will be mucho appreciated. cheers me dears.

[Jari37]

oh and this is a hijack this log, if it's any use:

 

Logfile of HijackThis v1.99.1

Scan saved at 17:41:00, on 02/06/2007

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\Ati2evxx.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe

C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\wdfmgr.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\Program Files\Sitecom USB ADSL modem DC-204\CnxDslTb.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe

C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe

C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe

C:\Program Files\Belkin\Bluetooth Software\BTTray.exe

C:\Program Files\TerraTec\DMX 6fire\DMX6Fire.exe

C:\Program Files\Trend Micro\Tmasy\Tmasy.exe

C:\PROGRA~1\Belkin\BLUETO~1\BTSTAC~1.EXE

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\Program Files\Common Files\Teleca Shared\Generic.exe

C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe

C:\WINDOWS\System32\wbem\wmiapsrv.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Documents and Settings\DV Customer\My Documents\Hijackthis\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe

O4 - HKLM\..\Run: [CnxDslTaskBar] C:\Program Files\Sitecom USB ADSL modem DC-204\CnxDslTb.exe

O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"

O4 - HKLM\..\Run: [sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions

O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot

O4 - HKCU\..\Run: [PowerBar] "C:\Program Files\CyberLink DVD Solution\Multimedia Launcher\PowerBar.exe" /AtBootTime

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"

O4 - Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmasy\Tmasy.exe

O4 - Global Startup: BTTray.lnk = ?

O4 - Global Startup: DMX 6fire 2496 ControlPanel.lnk = ?

O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)

O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)

O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {33331111-1111-1111-1111-611111193423} -

O16 - DPF: {33331111-1111-1111-1111-611111193429} -

O16 - DPF: {33331111-1111-1111-1111-615111193427} -

O16 - DPF: {33331111-1131-1111-1111-611111193428} -

O17 - HKLM\System\CCS\Services\Tcpip\..\{1D35E818-6C52-4BE1-B0EF-DCAC71505D7B}: NameServer = 69.50.176.156,195.225.176.31

O17 - HKLM\System\CCS\Services\Tcpip\..\{242727EC-4C0E-4DF0-995A-F7D13A85B098}: NameServer = 69.50.176.156 195.225.176.31

O17 - HKLM\System\CCS\Services\Tcpip\..\{2AEB54A3-8E45-437F-8014-3A8C3C6F5B40}: NameServer = 69.50.176.156,195.225.176.31

O17 - HKLM\System\CCS\Services\Tcpip\..\{657ADBBE-F5DE-4883-BD46-3F71793A6F2E}: NameServer = 69.50.176.156,195.225.176.31

O17 - HKLM\System\CCS\Services\Tcpip\..\{67775C16-5D20-470B-B80F-23B0CB8703C6}: NameServer = 69.50.176.156,195.225.176.31

O17 - HKLM\System\CCS\Services\Tcpip\..\{89C19264-22A7-47BB-8C06-D7628802940E}: NameServer = 69.50.176.156,195.225.176.31

O17 - HKLM\System\CCS\Services\Tcpip\..\{A3F195A1-2177-4FF0-A8E2-A2B0F4142D8E}: NameServer = 69.50.176.156,195.225.176.31

O17 - HKLM\System\CCS\Services\Tcpip\..\{B51168CF-A64E-4B8B-99AB-ED6F96F962C1}: NameServer = 69.50.176.156,195.225.176.31

O17 - HKLM\System\CCS\Services\Tcpip\..\{CE95493C-52E1-4913-8A0B-95FDDF246278}: NameServer = 69.50.176.156,195.225.176.31

O17 - HKLM\System\CCS\Services\Tcpip\..\{CF148D74-9DD2-4D39-984C-5B0444C00E75}: NameServer = 69.50.176.156,195.225.176.31

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL

O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\System32\btxppanel.dll

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe

O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: NMIndexingService - Unknown owner - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)

O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

[Anny Road]

Have you tried re-booting?

[Jari37]

I'll reboot you, cunt chops. didn't your mother teach you that it's not kind to laugh at other peoples' misfortune.

[Guest PaddyBerger15]

I'll reboot you, cunt chops. didn't your mother teach you that it's not kind to laugh at other peoples' misfortune.

 

Im sorry for your problems mate, but this post and the title of the thread made me laugh.

I cant help you as basically Im shite when it comes to computers, I turn the bastard on, I navigate my way around and thats it.

Somebody will come through for you, Ive no doubt about that.....good luck with it.

[Anny Road]

I'll reboot you, cunt chops. didn't your mother teach you that it's not kind to laugh at other peoples' misfortune.

 

Sorry mate couldn't resist it. If it wasn't me someone else would have said it.

Cunt chops I Like it.

[Carradona]

Have you tried re-booting?

 

I'll reboot you, cunt chops. didn't your mother teach you that it's not kind to laugh at other peoples' misfortune.

 

I take it that was a no then?

[Jari37]

correct.

[Jari37]

no - wait. incorrect.

[Malarkey]

Have a quiet night in with it Jari, DVD, takeaway. Could work wonders.

[NelCarra]

How long have ya had the virus mate? Have you to tried system restore? If you go to system tools......try it

[Big Ig]

Jari, were you the guy I told to buy an external hard disk, back everything up onto it, then wipe your PC's hard disk and reinstall windows? Cos that's your best bet.

 

Either that, or your internet connection is fucked. Get someone you know with a laptop to come over and test it on their comp.

[Gav]

jri

 

whats this ??? Trend Micro Anti-Spyware.lnk

 

is that some freeware???Liutilities aren't sure about it ,

Recommendation for tmasy.exe:

This process is still being reviewed by our team. We shall be adding additional information, such as Security Rating, once the process is reviewed. If you have any information to contribute, you can send it to pl[at]Uniblue[dot]com. It is highly recommended to Run a Free Performance Scan to automatically optimize memory, CPU and Internet settings.

[Guest TK-421]

Swearing about it isn't going to help.

[Big Ig]

I'll reboot you, cunt chops. didn't your mother teach you that it's not kind to laugh at other peoples' misfortune.

 

:D

[Big Ig]

jri

 

whats this ??? Trend Micro Anti-Spyware.lnk

 

is that some freeware???Liutilities aren't sure about it ,

Recommendation for tmasy.exe:

This process is still being reviewed by our team. We shall be adding additional information, such as Security Rating, once the process is reviewed. If you have any information to contribute, you can send it to pl[at]Uniblue[dot]com. It is highly recommended to Run a Free Performance Scan to automatically optimize memory, CPU and Internet settings.

 

Trend Micro are a very good antivirus / antispyware company. The reason that's being reviewed is probably because it's a competitor, as I get the trend micro antispyware flagging AVG antivirus as spyware, which is balls.

[Uncle_Meat]

Who is your ISP? Is it Tiscali? If so, random apparent disconnects, DNS errors and general wankiness is normal service for them.

 

Seriously.

 

When you say you can always get TLW, have you got it in favourites as the actual site name, or just the IP addy?

 

 

Can you do any connection diagnostics whilst you've been knocked offline?

 

Example one, every geek loves a traceroute. Go to Start/Run, type in CMD to go to command line.

 

Then, firstly try a trace to http://www.google.com, for example.

 

tracert http://www.google.com

 

then try it to an IP addy. One for Google is 216.239.59.99

 

so tracert 216.239.59.99

 

One from here (old laptop ac-hoc wirelessly networked to another lappy on Plusnet at my tarts house) looks like this, for example.

 

Tracing route to gv-in-f99.google.com [216.239.59.99]

over a maximum of 30 hops:

 

1 1 ms 2 ms 2 ms HP.mshome.net [192.168.0.1]

2 24 ms 29 ms 29 ms lo0-plusnet.pte-ag2.plus.net [195.166.128.72]

3 24 ms 29 ms 29 ms ge0-0-0-504.pte-gw2.plus.net [84.92.4.90]

4 24 ms 29 ms 29 ms ge0-0-0-22.ptn-gw1.plus.net [212.159.4.1]

5 24 ms 29 ms 29 ms ge-4-1.metro2-londencyh00.London1.Level3.net [21

2.113.11.41]

6 24 ms 29 ms 29 ms 195.50.116.70

7 * 24 ms 29 ms 72.14.238.244

8 34 ms 39 ms 39 ms 66.249.95.107

9 34 ms 39 ms 39 ms 64.233.174.185

10 54 ms 39 ms 39 ms 216.239.49.114

11 44 ms 39 ms 39 ms gv-in-f99.google.com [216.239.59.99]

 

Trace complete.

 

If you can trace to IP addys, but not domain names it means DNS is screwed. There are ways around that, specifying DNS servers instead of auto-assigned is one way around it, but see if it is that first.

 

 

And so on.

[Remmie]

Shit the wizard, the scary thing is I even understood a little bit of Uncle Meat's post

[Paul]

Im sorry for your problems mate, but this post and the title of the thread made me laugh.I cant help you as basically Im shite when it comes to computers, I turn the bastard on, I navigate my way around and thats it.

Somebody will come through for you, Ive no doubt about that.....good luck with it.

 

Me too. Jari37 has quietly slipped back into the TLW ranks and it's a very welcome return to the fold (even if I do have to ignore his deliberate - and blatant - abandonment of capital letters).

[Paul]

Shit the wizard, the scary thing is I even understood a little bit of Uncle Meat's post

 

1. "Shit the wizard" - ace.

2. Bullshit did you understand anything Meat said apart from words like "and", "the" and - getting technical now - "laptop".

[firemarshall]

I'll reboot you, cunt chops. didn't your mother teach you that it's not kind to laugh at other peoples' misfortune.

 

That has got to be the funniest thing ever posted on here!you my friend are my hero.

[Jari37]

paul I'm just here to cheer you up in these testing times. think of me as a little sunbeam in the dark. uncle m I'm PMing you as I didn't get a word of that. cheers lads.

[coop]

I would get shut of Yahoo Toolbar for a start.

 

What processes are running whilst the pc is on the internet - Ctrl/Alt/Delete and click on the processes tab.

 

Also what programs are running when the pc first starts - start/run/msconfig/startup.

 

You say Firefox dont work but does Internet Explorer.

[Uncle_Meat]

Replying here as its too long for a PM. Also, I might have fucked up on the procedure to get to your settings as I've not had to deal with this kind of thing on a PC with a USB modem for donkeys..

 

Anyway...

 

 

 

No probs. It does sound like DNS is fucked, as before if you can connect via a numerical address, but not through a named addy, DNS is probably the culprit.

 

A bit of background. All websites/hosts/whatever have a numerical (IP) address. As you can imagine, numbers are a bitch to remember, so DNS (Domain Name Servers) was introduced to make life easier. All DNS does is translate an address name into an IP addy

 

 

 

Now, DNS needs to be set in connection settings. Usually it is auto-assigned, but if you've had some rogue software on your PC that has tried to change your connection settings, it may well have also tried to fuck with your default DNS entries.

 

 

Ok. Now, how to change the fuckers.

 

I assume you're using Windows XP here...

 

Go to Start, then Settings, then Network Connections.

 

This will open up another window, and in that window will be various icons (depending on your exact computer config) relating to dialup connections, LAN and all that malarkey.

 

The icon you're looking for should be quite obvious, it might even be named Demon, or at least in the smaller text next to it, it'll have something like "PPP ADSL adapter" or similar. Thats the one you want, seeing as it appears you are using a USB ADSL modem.

 

Ok, once you have found that icon, right-click upon it and then click "Properties" in the menu that pops up upon right-clicking.

 

Ok. Now (hopefully, trying to remember all this from scratch) another window will open up with a bunch of networking stuff upon it. you might have to click through the "tabs" to find the bit you need (usually comes up on the first tab).

 

The bit you need will have a box with one of the following entries in it.

 

"Internet Protocol (TCP/IP)".

 

Ok, click upon that so it is highlighted (don't untick it, just so it highlights) and then click on the "Properties" button below it to the right.

 

When you do, yet another window will open up with some settings relating to DNS servers. Now, there is an option for "Obtain DNS automatically" or "Use following DNS addresses".

 

This is the bit you need to change. Now, usually auto-assigned does the trick, and it should be on that as default but if it has been changed, or if it is on default summat else might be knackering it up. So, what to do next is to "force" the DNS servers it uses so if nowt else you can rule that out as being a problem.

 

First, if it is not set to "Obtain automatically", change it to that. You'll have to disconnect and reconnect in order for the change to take effect, but try that first.

 

If that does not work, try the following.

 

Click on "use following DNS" and put these two numbers in. First in "Preferred", second in "Alternate". These two numbers are the addresses for Demons DNS servers.

 

158.152.1.58

158.152.1.43

 

 

Right, that'll do for now. Try the above and see how you get one. Soz for making it long-winded, just trying to make it as clear as poss.

 

Good luck!

[Jari37]

dude you just fixed my computer. thank you so much, you're fucking great.