Dry Cleaners have effed up my suit

[Rico1304]

Took a brand new suit to my local Johnsons last week and picked it up Monday. Just tried it on and the pants have shrunk by about 2 inches, enough to be completely obvious.

 

What can I do? If they say it wasn't their fault who do I have to murder?

[Guest Slim(fast)Shady]

Pants?

[Elmyn Noos]

It clearly is their fault and they have insurance to cover such eventualities. They will either have to pay for a new suit for you, or pay for the surgery to have your legs shortened.

[kingkenny78]

Fuckin Johnsons.

 

I had a coat that was dry clean only so chose them. Thing came back ruined. They owned up to it but said it wasn't their fault but the manufacturer's. They had apparently followed the 'garment's cleaning instructions'. They further advised me to take it back to the shop (barbour) where it was bought and show them. Which I did as it was just along the street. The shop admitted liability and I got a full refund as the style was discontinued.

 

Loved that coat. Wore it all over the country for years watching 'our thing'.

[Ezekiel 25:17]

If they did that to me mate, then I'd take them to the.. hang on.

[dirty_sanchez]

I had that too with a different cleaners. I took a suit in for it's first dry clean and the trousers came back with massive jackups on them and the jacket had the sleeves too short. They denied it and I asked them why I would buy a suit that didn't fit.

[Rico1304]

Just been in and had a chat with the manager. He says that they have shrunk, but that as the suit a certain amount of 'give' in it they can press it again and they will fit. Obviously I rejected this as I'd have to keep going back to the cleaners and ask them to stretch the trousers, and they were perfect when I went in and shit when I got them back. He's phoning Boss to see if they can offer an explanation but I made it clear I just want a new pair of trousers.

 

Oh, and it wasn't even Johnsons - must apologise to the woman I had a row with on the phone earlier!!

[Flying Pig]

rico, Primark do some great fashionable suits. I saw Elton John in there yesterday.

[Ezekiel 25:17]

Don't let them short change you, you're having your pants pulled down here, if you give them an inch they'll take a mile.