Computer Help Needed Please

[Ian]

I turned on my laptop today and i got a warning message saying that there was a problem with my DLL and this is known as rthdcpl.exe. I've googled it and i still don't have a fucking clue what it is. Anyone here know what it is and how i fix it ? Any help much appreciated. Also i did an AVG scan and a spyware terminator scan and they showed up nothing. I'm really confused now.

[Spy Bee]

Look in your C Drive and see if you have two system 32 folders.

 

I had this problem and it was a virus called vundo. It was a fucker.

 

I think the above is your first thing to look at.

[Guest Cock-Fillet]

Go to PC World, buy a new laptop. Works all the time for me.

[Spy Bee]

http://www.liutilities.com/products/wintaskspro/processlibrary/rthdcpl/

[Ian]

Thanks for the help AdamS. I'll have a look at those now.

[Spy Bee]

If it's like the virus I had it appears to replicate your system 32 folder. The extensions appear the same because by default they are shortened. What you have to do is go to tools/options/view and amend the settings then delete all the blag ones. Then run or your viral shit with system restore on and off and you should be sorted.

 

What I did was delete the genuine system 32 folder and I had to reformat.

[Ian]

If it's like the virus I had it appears to replicate your system 32 folder. The extensions appear the same because by default they are shortened. What you have to do is go to tools/options/view and amend the settings then delete all the blag ones. Then run or your viral shit with system restore on and off and you should be sorted.

 

What I did was delete the genuine system 32 folder and I had to reformat.

 

Sorry now but could you explain that in simpler terms, if you don't mind, because i don't know what you're on about there. How do i find the system 32 folder ? I'm very bad with computers, i can use the internet and itunes, that's about it.

[Spy Bee]

Press the windows button (three from left at the bottom) and E at the same time. Then click on local disk C:

 

Then see how many system 32 folders you have.

[Ian]

I did that and i counted 13 different folders in there. They all seem normal accept for one which is just a lot of numbers and letters in the name. It just has a read me icon inside it which makes no sense either.

[Spy Bee]

I did that and i counted 13 different folders in there. They all seem normal accept for one which is just a lot of numbers and letters in the name. It just has a read me icon inside it which makes no sense either.

 

Dude I'm sorry but I don't really have the time to go through it all now. I'm not an expert so I'd just be using google and stuff.

 

If it's a problem with your soundcard it could just be that your driver is corrupt. Try going to system tools in the control panel (right click on my computer/properties/hardware/device manager and then find your soundcard and roll back driver.

 

If not I'm sure some kind soul will help you.

[Ian]

Dude I'm sorry but I don't really have the time to go through it all now. I'm not an expert so I'd just be using google and stuff.

 

If it's a problem with your soundcard it could just be that your driver is corrupt. Try going to system tools in the control panel (right click on my computer/properties/hardware/device manager and then find your soundcard and roll back driver.

 

If not I'm sure some kind soul will help you.

 

No problem, thanks very much for helping me anyway. I'll fiddle around with it myself and maybe someone else will have some advice. Thanks again. :thumbup:

[bri]

erm... sorry its my job.

 

have you tried.

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re booting

[kelster]

It is the result of an update fuckup by Microsoft. The system tray for your realtek sound card has been fucked up. The fix for it is here....

 

http://support.microsoft.com/?kbid=935448

[Ian]

It is the result of an update fuckup by Microsoft. The system tray for your realtek sound card has been fucked up. The fix for it is here....

 

http://support.microsoft.com/?kbid=935448

 

Thanks for that. I followed the link and downloaded the repair and it's fine again. Thanks to the others who gave their advice and help as well, oh and Bri i tried re booting but it didn't work. :biggrin:

[bobhorse]

http://www.symantec.com/security_response/writeup.jsp?docid=2004-112111-3912-99&tabid=3here is a link to a removal tool if it is the virus stated here hope it helps

[Ian]

http://www.symantec.com/security_response/writeup.jsp?docid=2004-112111-3912-99&tabid=3here is a link to a removal tool if it is the virus stated here hope it helps

 

It's ok, i got it cleared up and my laptop is grand again. Thanks anyway i'll bookmark that link and site in case i ever need it again.