Whilst i'm not best happy, i can't fault the logic. The club does seem to be getting it's arse into gear at long last, just a shame I missed out on the deadline. This was the response I got...
Dear Stephen
Thank you for your letter/ email regarding the Season Ticket Waiting List.
We have now completed the final phase of the clean up of our Season Ticket Waiting List. The closing date for registrations was the 28th October 2011 and this was clearly published online and within the letters sent to supporters. We are fully aware that some supporters have had some difficulty in registering before the deadline and once flagged with us, we have assisted these fans in registering for their place.
23rd September 2011 Phase 3 Announcement and FAQS published online
29th September 2011 Online update regarding letters
14th October 2011 Online update regarding letters/already registered
27th October 2011 Reminder of closing date online
28th October 2011 Season Ticket Waiting List now closed
2nd November 2011 Queries completed/No further queries accepted
This phase of the clean up began on 23rd September, as per above and we feel that we have provided ample time and clear communications for the registrations to take place and for issues to be flagged with us.
In order for supporters to be able to view their position on the Season Ticket Waiting List online, we need to firstly allocate their positions, which as you can appreciate is a massive undertaking. We have committed to our supporters that this will be in place by the end of November. In order to adhere to this promise, we need to commence this work on 3rd November 2011 and this is why we cannot accept any more registrations.
Kind regards,
Carol
Customer Experience Team