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BRANDS

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Posts posted by BRANDS

  1. 18 hours ago, dave u said:

    We’ve got two emails with the settlement agreement confirmed. What difference would the recording of the call make?

    They have to put you in a position that you were in before the incident without betterment - hence the 3 walls being repaired and the re-tiling sections . They are probably using a general exclusion of damage caused or condoned by you the removal of the toilet to get to the leak, you condoned the this  and the resultant damage.

     

    If they have agreed settlement with you over the phone and put it in writing in full and final settlement then that's a contract!

     

    You are right to pursue the complaints line and i would guess they they would drop an appeal before it escalates further.

     

    Accept their revised offer as an interim payment only so you can get on with the repairs.

     

    Oh and Slag them off all over twitter etc that usually provokes a response!

  2. Best advice I can give is for your wife to approach her employer direct, if you instruct sols your wife will get what shes entitled to but the sols will get 3-4 times her award in costs (only one winner!).

     

    By going to the employer they can put you in touch with the Insurers (if not you can get the details from the employers liability certificate.) By doing this you are being open and honest and keeping the companies claims reserves down which shoudnt affect the premiums too much. A solicitor is only useful if you need to litigate and if your employer is reasonable that shouldnt be the case and Insurers can arrange medical evidence etc.

     

    If the employer doesnt play ball then go to a solicitor but im my experiance when an employee makes a claim there cards are marked!

  3. we had a similar problem getting an upgrade to HD - when we went to disconnections the lad gave us what we wanted - he said after being a customer for over 7-8 years you are entitled to free installation/boxes etc but if they can get you to pay they will..if they say no to something we ring back a day later and get someone else who usually does the honours and sorts us out.

  4. The third party insurers may also make a pre-medical offer and if so i would suggest not settling for less than £1500.

     

    General rule of thumb is approx £1750 for a 6 month whiplash injury and £2750 for 12 months with supporting medical evidence.I should know as i work for an insurer dealing with bodily injury claims

     

    Correct - the main thing is to see your gp just to cover your back. If the pain isnt that bad take pre med offers bear in mind that if you use a sol a med report willcost between £200&£400 so get them to factor this in any offer - dealing with claims for a living I would simply say if you are badly hurt get all the medical advice & treatment possible if your not so bad get the holiday brochures out and haggle!

  5. Most motor insurers are making a loss on their motor book and have had to inject extra funds into their reseves -therefore premiums are increasing -it's actually better to move insurer as your current insurer will quote low to get you and hope you will show loyalty and stay or just hope you cant be arsed to move.

     

    As ive said before you need to be speaking to call centres rather than comparison sites - the call centre bods have targetsto achieve and managers can shave some premium to catch new business.

  6. Melons - I moved my companies insurance from Allianz last year because they are fucking crap - saved over £100K doing so.

     

    Allianz claims are wank - without knowing the full (whole) story and reading between the lines they are a) making a cash offer to entice you to settle early to make savings(credit crunch people want cash) b) think the claim is dodgy but cant prove it so have threw some cash at you c) reduced the offer on the basis of wear & tear etc.

     

    If you want to pm the full history I can review it for you - Im also on a good terms with one of their Investigators so if you can pm a claim/policy number ill see what i can find out if its possible.

  7. Customer Relations - 08442411714 - their shit agreed compo with me then the finance department said no and took doubel the money off me - ive bollacked them for the past 3 weeks - the people who answer the phone are not scottish and will listen to you but they are still shit!

  8. Insurance companies declare cars a write off if the repair cost is approx 70% of the pre accident value - its all about economics - once re-registered on the road after being repaired & passing an mot -the car should be ok. If the car was in an another accident & was a write off again the M.I.A.F.T.R (motor insurers anti theft & fraud register) would note it was a previous write off and Insurers will take this into consideration when making you a settlement offer.

     

    Hope this helps

  9. Fill your boots on this, the other driver is totally responsible given your evidence. Hire a car, milk the injuries, loss of income and on going trauma etc.

    Lets hope she was fully insured, you'll be able to retire on this one if you manage it right.

     

    I once received medical evidence from a woman who said as a result of the accident she was unable to perform oral sex three times a week to her hubby as she did before the accident as it exacberated her neck injury!

     

    If I was the hubby I would have demanded the compo myself - loss of use and all that!

  10. you will likley be paid the pre accident value at todays prices - if the car is on finance you may have taken gap insurance which may cover any shortfall in value-although I dont know how policies operate were you are so dont hold me to anything.

     

    glad your ok & that though!

  11. sol campbell is in talks with newcastle according to the local papers - his birds(bloke) is from up here and they have bought some hall in northumberland, he was quoted as saying he'd love to play for the toon etc etc - its bad when Ashley can splash a little cash and our chairman cant - local paper also says were in for taylor jumping above everton in the race for his signature - he'd be quality at 1.5m!

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