Is very challenging. Gave an appraisal to one bloke yesterday, he is a poor performer, has problems meeting targets and deadlines yet first thing out if his mouth was how everything is "shit", management are rubbish, the service is rubbish etc. He is the most negative person I have ever met. Of course he completely disagrees with anything that suggests he could improve his own performance. When people talk of council workers being made redundant I look at him and think dead man walking.