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Data Roaming charges.


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Guest Scaramanga

http://Http://ask.of com.org.uk/help/telephone/international_3G_charges

 

You can use the above to argue your case dude, on the basis that we are in the EU. When arguing the toss don't dispute payment because you think it's excessive (even though it is), because they won't entertain it. Have a reasonable argument like some of the points on the ofcom page. Hope it helps, good luck dude.

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Get her to phone customer services, speak to them nicely and tell them that she thought that she'd switched off data roaming. If it's the first time she's done it then there's a good chance they'll waive the bill and tell her not to do it again.

That's what I did with T-Mobile and talked my way out of a £3k bill. It does help if they can see that you've been abroad before and you've never had any previous data roaming problems.

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