Have a rant thread

[sir roger]

8 minutes ago, Captain Howdy said:

I could not ever envisage a time when I would have a cleaner

A cleaner what ?

[Captain Howdy]

4 minutes ago, Doctor Troy said:

Hospital appointments are a joke most of the time and even more so at the moment.

 

Had to take my son to an eye clinic at St Helen's hospital the other day. I took a day off as the bellends wouldn't give us an early morning appointment. We drove up to his school, took him out at 12 so he missed his dinner, had to get some food from mcdonalds.

 

Got there ten minutes early, checked in, no fucker was around as it was the first afternoon appointment yet we are still waiting round 30 minutes later and the place has filled up with people standing out in corridors.

 

45 minutes in and no one has been seen and the place is rammed. My Mrs goes in and asks why we are running 45 minutes late when we were the first ones there and had the first appointment, she said the doctor is running behind. Even though there was no one before us. 

 

Wait another 15 minutes and she goes in again and asks whether we are going to be seen and the receptionist reluctantly admits that the doctor hasn't even turned up as he was at Whiston yet was too much of a shithouse to tell us. 

 

Total waste of a day and a pisstake.

 

My mrs has cancelled 4 appointments this year where the same thing has happened, even doctors not being arsed turning up to morning appointments. No matter what time you ever ask for to coincide with your childcare commitments they completely ignore you and keep giving you a time you can't make.

Can echo this, I have to take my dad to eye appointments, truly lamentable stuff. Last appointment one of the receptionists spoke to me like utter shit

[KMD7]

59 minutes ago, Captain Howdy said:

I could not ever envisage a time when I would have a cleaner

What if it was a really hot one?

[Captain Howdy]

1 hour ago, KMD7 said:

What if it was a really hot one?

Mmmm maybe

[Harry Squatter]

2 hours ago, Captain Howdy said:

Can echo this, I have to take my dad to eye appointments, truly lamentable stuff. Last appointment one of the receptionists spoke to me like utter shit

Doctors and hospital receptionists seem to think they are the most important people in the place, loads of them love being on a power trip.

[Bjornebye]

I can't believe Bruce and Paulie are married to the same woman 

 

I'm quite liberal but fuck me. 

[Strontium]

2 hours ago, Captain Howdy said:

Can echo this, I have to take my dad to eye appointments, truly lamentable stuff. Last appointment one of the receptionists spoke to me like utter shit

 

I'm convinced that when they place ads for medical receptionists, the chief criteria includes "must treat patients as if they were something they trod in this morning".

 

Mind you, I'd take being treated like that at the moment if it meant actually getting seen. She was referred to a specialist in August, and finally has an appointment arranged for next month, which will doubtless be cancelled when there's yet another lockdown.

[Captain Howdy]

16 minutes ago, Doctor Troy said:

Doctors and hospital receptionists seem to think they are the most important people in the place, loads of them love being on a power trip.

I know mate, I mean I seem to find myself in a minority of one and often think I’m going mad as everyone is always effusive with praise of how wonderful the NHS are and I’m sure that’s true. I must just be unlucky because my dealings with them have been awful.

[Elite]

Receptionists in medical facilities have to deal with a vast amount of shit on a daily basis, so develop an obtrusive demeanor. I bet they all start off trying to be really helpful but morph into a complete cunt after a hour of dealing with people moaning and blaming them for their prescription not being ready. Either that or it's a prerequisite of the job.

 

"So Mrs Sullivan, what made you apply for the role."

 

"Well I'm an awkward cunt with a terrible social skills"

 

"Welcome aboard."

 

[Harry Squatter]

2 hours ago, Captain Howdy said:

I know mate, I mean I seem to find myself in a minority of one and often think I’m going mad as everyone is always effusive with praise of how wonderful the NHS are and I’m sure that’s true. I must just be unlucky because my dealings with them have been awful.

No, you're not. I've been in and out of hospitals all year with my son and some of the nurses attitude to him and me have been appalling. 

 

I stayed in hospital with him for 3 weeks and even at 1am you would have thought they were all getting pissed down the pub, loudmouth fuckers all laughing and talking over each other. When i asked them to be quiet because me and my son were still awake their attitude was ridiculous. 

 

A few of them were made up when we left. 

[Harry Squatter]

1 hour ago, Elite said:

Receptionists in medical facilities have to deal with a vast amount of shit on a daily basis, so develop an obtrusive demeanor. I bet they all start off trying to be really helpful but morph into a complete cunt after a hour of dealing with people moaning and blaming them for their prescription not being ready. Either that or it's a prerequisite of the job.

 

"So Mrs Sullivan, what made you apply for the role."

 

"Well I'm an awkward cunt with a terrible social skills"

 

"Welcome aboard."

 

I think that happens in most jobs where you deal with the public. The public are twats and basically treats anyone who serves them or is in customer service like their slaves. 

[Captain Howdy]

14 minutes ago, Doctor Troy said:

No, you're not. I've been in and out of hospitals all year with my son and some of the nurses attitude to him and me have been appalling. 

 

I stayed in hospital with him for 3 weeks and even at 1am you would have thought they were all getting pissed down the pub, loudmouth fuckers all laughing and talking over each other. When i asked them to be quiet because me and my son were still awake their attitude was ridiculous. 

 

A few of them were made up when we left. 

Can remember one time many years ago now I was going through a really bad time, basically my body was massively overloading with adrenaline, it was terrifying. I summoned the courage to go and ask for help and when I asked my GP if it was serious he started laughing, I honestly couldn’t believe what was happening, after about 6 months of mental torture this cunt started laughing at me. It sounds like I have a downer on the NHS, I really don’t, it’s invaluable and I couldn’t do what they do but it’s a fact that my experiences with the service have been dreadful.

[Jarvinja Ilnow]

On 12/12/2020 at 15:50, Section_31 said:

We've had a cleaning company the last few months (yeah I know, but she doesn't have time to do it and doesn't trust me to either, which is a result), but some of their staff do really annoying shit.

 

A couple of them move our stuff around, like the coffee table into the middle of the room or the couch closer to the window. 

 

They moved our kitchen stuff around, literally moved toasters and kettles to the other side of the kitchen. 

 

We have this wire thing in our kettle for cleaning limescale but it looks like a wire sponge, so every week one of them takes it out and puts it in the sink, as if to say "these dickheads put sponges in their kettle".

 

This week, the coup de gras is that one of them has lost our remote control for the smart telly. We asked where it's gone but she's on silent running. 

 

 

 

That's why they invented spy cameras. If one of them gets bored and decides to play with herself on your bed you have a great tape to sell to pornhub. If it's a bloke and he comes in your wife's knickers you can sell them online as "Sasha Grey's used knickers". Win-win situation, Sec.

[Jarvinja Ilnow]

3 hours ago, Strontium Dog™ said:

 

I'm convinced that when they place ads for medical receptionists, the chief criteria includes "must treat patients as if they were something they trod in this morning".

 

Mind you, I'd take being treated like that at the moment if it meant actually getting seen. She was referred to a specialist in August, and finally has an appointment arranged for next month, which will doubtless be cancelled when there's yet another lockdown.

Too fucking true.

 

Sorry, this is a long rant.

 

When I registered at my current GP, the receptionist was a total twat. She would describe herself as "Sarf Landan and Proud" (which I've found to mean opinionated and offensive).

 

Having not yet unpacked a mirror, and still thinking of myself as a charming man (not the decrepit twat I am) I thought I would charm her. Despite my best efforts, she still registered me. A few weeks later, my wife (who never seems to get ill) tried to register, and the same obnoxious bitch was even worse, trying to denigrate her when she asked basic questions.

 

Move on about 3 years, and I've got heart failure, caused by adrenal failure, because of advanced Lymphoma, and requiring steroids, that have recently given me Type 2 Diabetes. Attempts to get a prescription from the GP: difficult because you have to wait 40 minutes, at least, to get to speak to someone (who turns out to be the same "Sarf Landan and Proud" bitch from before). She tells you you can't even speak to a Dr for 3 weeks. She blames the Covid response. One week later, I am now 2 weeks without any means of monitoring my blood glucose, though I get at least 1 of the two daibetes medications.

 

The GPs are brilliant. The nurses, too.

 

The receptionists (including the so-called seniors) are absolute cunts.

 

It has ended up in an official complaint and the practice manager rang me on Friday, and said he agreed with the complaint. Apparently, my GP (who originally encouraged a complaint a year ago) backed him up. I could have left an anonymous review on Google or whatever, but I think that anonymous complaints are sometimes cowardly.

 

This is what I wrote (this is the rant thread, isn't it?):

 

Thank you for calling me, and I am sorry I couldn't get to the phone to answer your call this morning.

 

In returning the call, I realised that I was put on hold, through the main switchboard, and would probably end up having to talk to the same rude admin staff that are the subject of this complaint. It is difficult to explain how much their attitude can make one feel stressed and demeaned; and it is the reason why I only speak to them during the most pressing situations, preferring to avoid being disparaged at all costs.

 

The rudeness and unhelpful and obstructive behaviour was present from the beginning, at my registration at the practice. I was spoken to as if I was an inconvenience that had to be tolerated; questions answered with a sneering tone. That was the first impression I had of your GP practice. It is always a bonus when a person in an official position (and a position of power it should be noted) is friendly. It is a 'bonus' but not the imperative. The imperative is a professional, polite manner. This individual demonstrated none of those. The same admin worker was present at my wife's registration, and I observed her speak to my wife in an even more confrontational manner: speaking to her as if she was stupid whenever she asked a question. I realised that my experience was not the case of an "off day" on the part of the worker, but apparently an unpleasant manifestation of her unprofessional conduct.

 

It was a relief to meet a very nice nurse for my initial exam. In fact, I remember one polite and helpful woman on the front desk who did my initial blood pressure and weight measurement readings. At this point I thought that the practice was not going to be as bad as initial experience would suggest. Further contact with other medical staff has always been positive: they are helpful and compassionate; friendly and professional.

 

With the benefit of hindsight, I realised my complaint letter was a little vague, and I appreciate that I am perhaps only talking about an individual (is J***ette the one who registered me, and my wife?), rather than the admin workers as a whole entity. If you read back through the email trail, you might see that I became frustrated with L***as reply stating that I needed to say what I wanted, and almost asked her if she was implying I was stupid (having already sent the details in the previous email) but did not wish to be rude, or risk creating more conflict. In my eyes, L***a's attitude added to the patronising and belittling manner in which patients get treated. This treatment can put a patient in a bad mood from the start: having witnessed first-hand how a rude and passive-aggressive reception worker made clients angry and confrontational and leaving us practitioners having to deal with the consequences. If your medical staff find themselves having to deal with negative patient encounters then I think there may be a bit of correlation there. Having said that, I think the majority of people would be more decent and better behaved than your unprofessional staff members.

 

It is not like me to get this sensitive about things, as I try to stay positive; and years of training working with provocative and antisocial offenders in the field of mental health taught me to "roll with the resistance" and keep calm and focused; but it does illustrate how absolutely soul-destroying it is to have to deal with sniping workers, and demonstrates the aggregation of each negative contact. At a time of failing health, and seeming to collect a new illness regularly, I hate to admit it but I am vulnerable. This example of having to battle to get a prescription of diabetes medication is an example of a plethora of negativity from those staff, and the toll it takes when a patient is feeling weak and unwell. To date I am still unable to monitor my blood sugar because of the missing lancets; and it was an ordeal just to get a response to my request for the diabetes medication.

 

I previously described a worker's dismissive and subjective treatment of me to one of your medical staff, months ago, and was advised of the complaints procedure, and encouraged to follow it if I felt aggrieved. Like many people would, I did not pursue this, not wanting to go through the stress of that course of action (and hoping things might change for the better). This complaint is the result of the accruement of consistently negative contact with admin staff over the phone and (apart from one positive), with those at the front desk. 

 

The Covid distancing procedure may have added to workloads, but that is true of people in every walk of employment. I have not found such poor professional conduct in any other environment, apart from at your practice. It is as if the Covid procedure has emboldened and empowered the rude staff members. They have all the power, and they use it. They do not like patients inconveniencing them with their requests for medication, or medical appointments.

 

Having decided to complain, I took a look at online reviews of the practice. Online/ social media: yes, I know the anonymity of those platforms encourages negativity. What was interesting is the pattern of negative reviews of your reception and admin staff. It runs back years, and bar a couple of positive reviews (probably written by staff members themselves, or their relatives, to counter the negative ones) it is so consistent, both in its description and in my experiences. I decided not to leave a negative review of the practice online, as this would be unfair to the medical staff, and the nice reception worker I mentioned earlier. It is a shame that negative reviews of your practice reflect so badly on the good work others do. At the Boots pharmacy, I was asked what GP practice I was with (after discovering the missing lancets). When I told the pharmacist, a woman in the queue spoke up and said: "they are dreadful there." This is what your staff are doing to your patients, and to your reputation.

 

What concerns me is the reception and office staff have evidently been behaving like this for years, and there has been no improvement in their treatment of your patients. This is why I hold little faith in a positive outcome from this complaint procedure.

 

I would be happy to hear from you, and will try to keep my phone closer at hand. Please understand why I do not wish to have to phone the practice.

 

Once again, thank you for contacting me.

 

Stronts is right (fuck, did I just say that! - we agree at last!). The receptionist we had at the forensic centre was exactly the same: treating people like they are shite. 

 

 

 

 

 

[Bjornebye]

Linda sounds like a right cunt 

[General Dryness]

50 minutes ago, Bjornebye said:

Linda sounds like a right cunt 

Yeah, I'd much rather deal with Jeanette.

[Jarvinja Ilnow]

1 hour ago, Bjornebye said:

Linda sounds like a right cunt 

Her name is Londa.

[Jarvinja Ilnow]

13 minutes ago, General Dryness said:

Yeah, I'd much rather deal with Jeanette.

Her name is Jossette.

[Total Longo]

On 12/12/2020 at 16:13, Section_31 said:

True, but it also takes a tremendous amount of trust to let someone into your house when you're not there, and when stuff gets upended and now goes missing, it's a bit shit.

I'd defo be sterilising my toothbrush on a daily basis, if i were you mate

[Liverpool lad]

Scouse ma's who run every aspect of the family life with the rest of the family cowering in fear, almost terrified to speak up

 

A friend of ours is currently up the wall as her mother-in-law has decided and therefore imposed on the family her own take on the efficacy of the testing for Covid 19 and the contagion of the virus 

 

I haven't got her opinion of the new mutation yet but I doubt it will stop the get together of 30 people including some in their late eighties and her own husband with existing health conditions 

 

These folks when challenged will counter the argument with the fact it could be the last Christmas for some whilst actually contributing to the likelihood of it being their last Christmas 

 

*insert Ghanaian funeral music*

[Nelly-Szoboszlai]

Shopping in the days before Christmas. 

 

Cunts walking round in a daze deciding what box of overpriced chocolates to buy. Panic buyers scooting round the frozen food section, oblivious to anybody else in the shop who has the cheek to try to walk past them. And, my biggest bugbear, twats using the shopping aisles as a venue for a  social gathering - "alright, Terry. If I don't see you before, have a good one. How's Margie and the kids?" 

Bad enough at normal times, ridiculously silly when there's a pandemic and you're taking up the width of the aisle. 

 

Fuck right off. I want to be in and out. Meal deal and a two-pinter of semi-skimmed. Get the fucking fuck out of my way, you fucking festively friendly fucking fucks. 

[A Red]

10 minutes ago, Nelly-Torres said:

Shopping in the days before Christmas. 

 

Cunts walking round in a daze deciding what box of overpriced chocolates to buy. Panic buyers scooting round the frozen food section, oblivious to anybody else in the shop who has the cheek to try to walk past them. And, my biggest bugbear, twats using the shopping aisles as a venue for a  social gathering - "alright, Terry. If I don't see you before, have a good one. How's Margie and the kids?" 

Bad enough at normal times, ridiculously silly when there's a pandemic and you're taking up the width of the aisle. 

 

Fuck right off. I want to be in and out. Meal deal and a two-pinter of semi-skimmed. Get the fucking fuck out of my way, you fucking festively friendly fucking fucks. 

Have you considered getting an online shopping slot?

[Captain Howdy]

Section 31 pictured earlier today.

 

[lifetime fan]

On 12/12/2020 at 15:50, Section_31 said:

We've had a cleaning company the last few months (yeah I know, but she doesn't have time to do it and doesn't trust me to either, which is a result), but some of their staff do really annoying shit.

 

A couple of them move our stuff around, like the coffee table into the middle of the room or the couch closer to the window. 

 

They moved our kitchen stuff around, literally moved toasters and kettles to the other side of the kitchen. 

 

We have this wire thing in our kettle for cleaning limescale but it looks like a wire sponge, so every week one of them takes it out and puts it in the sink, as if to say "these dickheads put sponges in their kettle".

 

This week, the coup de gras is that one of them has lost our remote control for the smart telly. We asked where it's gone but she's on silent running. 

 

She also turned our toaster down to the lowest setting (?) So my toast this morning looked like michael Jackson.

 

Call me simple minded but if I was a cleaner I'd hoover up and dust and the likes, not put people's cups in the breadbin and turn their beds upside down.

 

Weird bastards.

Fucking hell Mark! 
 

Reminds me of the time I was in Dubai and was getting pissy the pool boy was taking too long to clean the filter. 

[Elite]

15 minutes ago, lifetime fan said:

Fucking hell Mark! 
 

Reminds me of the time I was in Dubai and was getting pissy the pool boy was taking too long to clean the filter. 

We've all seen that porno.